We collect personal information you provide directly, including your name, date of birth, passport/national ID details, contact information, payment details, and travel preferences. We also automatically collect technical data such as IP address, device/browser type, and browsing behavior on our website.
We use your data to process bookings, issue tickets and visa applications, communicate booking updates, provide customer support, send promotional offers (with your consent), and improve our services and website experience.
For customers in the European Union and United Kingdom, Travel Kitt processes personal data under the lawful bases of contract performance, consent, and legitimate interest, in accordance with the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict processing of, or port your data, and to withdraw consent at any time by contacting us at [insert email].
California residents have the right to know what personal information is collected, to request deletion, and to opt out of the sale of personal information. Travel Kitt does not sell personal information to third parties. Requests can be submitted to [insert email].
We share information only with airlines, hotels, visa and immigration authorities, payment processors, and government agencies as required to fulfil your booking, or where disclosure is required by law. We do not sell personal data to third parties for marketing purposes.
We retain personal data only for as long as necessary for legal, accounting, or service-related purposes, and apply industry-standard encryption, access controls, and secure storage to protect it.
You may request a copy of your data, correction of inaccuracies, or deletion of your data (subject to legal retention requirements) by contacting [insert email]. We will respond within the timeframe required by applicable law.